A Gisol Inc.
|Posted by||Brandy Girot |
|Organization / Product Details|
|Organization e-Mailemail@example.com |
|Warranty Status||Not Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Ron and others |
I bought webhosting through this company who advertises a "anytime money back guarantee". Their service was TERRIBLE so I cancelled my account on May 15th 2006. when i signed up it was for $5.95 per month and I prepaid for a year $71.40 using my paypal account. Once i cancelled my account I recieved ONE WHOLE email that said it was going to a proceesing department and I would be refunded less 2 months of service at $11.95 per month so because I cancelled it is now going to cost 11.95 not 5.95. I have heard nothing more from them. when i call to check the status of my refund they are rude and tell me there is nothing they can do. they gave me a phone number for their "refund" department that just rings and rings and rings-nobody picks up. I tried to open a dispute with paypal and they cant help me because it is for a service not a tangible good. I want everyone to know what a crappy company Gisol is and I want my money for 10 months of service back $59.50. My account user name was BGirot.
|Solution of your complaint||to be refunded $59.50 (10 months of service at $5.95 per month) back to my paypal account. |
|Action||I will just post everywhere i can possibly post for people to avoid this company like the plague that it is. |