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Complaint Details
Pending

MTNL

Posted bypURVISH 
Organization / Product Details
Organization Name
MTNL
Organization e-Mailpurvish2000@yahoo.com 
Product/Service Descriptiondolhin post paid bill for the month of march
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeDilip 
Complaint Details

i had already paid my bill for the month of march on 11-03-09. but the discconted the out going calls on 18-03-09 that is after 6 days. the did not send me the invoice for the feb-2008 month which i regularly teeling to their customer car for the not reciving invoice. they did not relying me for the same. so my bill amount is carry forwarding since then
II issue
when i got the connection (yer 2004-nov) i paid 540 as a activation charge. in the very first bill the mentioned th amt is still pending which is already paid. this amount is also carry forwarding i am complainting the sme thing again and again but no body is replying. and iam paying srvice tax on the amount that also you consider
then i got the account officer noand name which is i had already mentioned MR DILIP (2650886) his tel no he is in account depatment at bandra kurla complex i told him all the issue on 18-03-09 he relyed very RUDLY and he told e i will give you call me after 2 or 3 hours as my system is not working so i cant check the things. tody is 20-03-09 still he has not replyed. 

Solution of your complaintAPPOINT SOME NICE REPONSIBLE AND GOOD PRO HANDALING PEOPLE WHICH CAN DO GOOD COMMUNICATION WITH CUSTOMER. 
ActionI PREFER TO ISSUE A MEMO TO MR DILIP WHICH WILL NOT GIVE HIM THE PROMOTION SO HE WILL UNDERSTAND THE VALUE OF TIME. OR JUST GIVE HIM A COMPULSARY LEAVE OF 15 DAYS WITHOUT SALARY SO HE WILL UNDERSTAND THE IMPORTANCE OF THE OTHERS TIMMING AND MONY VALUS 
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