|Posted by||pURVISH |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||dolhin post paid bill for the month of march|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Dilip |
i had already paid my bill for the month of march on 11-03-09. but the discconted the out going calls on 18-03-09 that is after 6 days. the did not send me the invoice for the feb-2008 month which i regularly teeling to their customer car for the not reciving invoice. they did not relying me for the same. so my bill amount is carry forwarding since then
when i got the connection (yer 2004-nov) i paid 540 as a activation charge. in the very first bill the mentioned th amt is still pending which is already paid. this amount is also carry forwarding i am complainting the sme thing again and again but no body is replying. and iam paying srvice tax on the amount that also you consider
then i got the account officer noand name which is i had already mentioned MR DILIP (2650886) his tel no he is in account depatment at bandra kurla complex i told him all the issue on 18-03-09 he relyed very RUDLY and he told e i will give you call me after 2 or 3 hours as my system is not working so i cant check the things. tody is 20-03-09 still he has not replyed.
|Solution of your complaint||APPOINT SOME NICE REPONSIBLE AND GOOD PRO HANDALING PEOPLE WHICH CAN DO GOOD COMMUNICATION WITH CUSTOMER. |
|Action||I PREFER TO ISSUE A MEMO TO MR DILIP WHICH WILL NOT GIVE HIM THE PROMOTION SO HE WILL UNDERSTAND THE VALUE OF TIME.
OR JUST GIVE HIM A COMPULSARY LEAVE OF 15 DAYS WITHOUT SALARY SO HE WILL UNDERSTAND THE IMPORTANCE OF THE OTHERS TIMMING AND MONY VALUS |