I am a AIRTEL Prepaid Customer from last almost 1 Year. The place where I stay is a heart of the Pune city. Here I am facing the problem of NETWORK COVERAGE from the date I am a customers of AIRTEL. When contacted them, they said that we will survey the area and let you know the way how the problem can be solved. When I contacted them again, I was told that Survey has been done and they will be fixing the problem in a week or two. This they said some 4-5 months before. (I am not sure about the survey also as nobody personally came to me for the survey.) And now its almost a year we are facing the coverage problem and its now impossible to be with AIRTEL. I would like to knoe what are the Airtel employees paid for....just to have a mobile and sit in the offices comfortably or to attend the customers!!
Solution of your complaint
They should provide the COVERAGE by any way they can do.