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Samsung Mobile

Posted byKishan Singh 
Organization / Product Details
Organization Name
Samsung Mobile
Organization e-Mail 
Product/Service DescriptionSamsung Mobile E250
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeNeeraj Gupta 
Complaint Details

Hi sir,

I have a Samsung Mobile E250 with IMEI: 359197016866056. Right now this mobile is under warranty.
I got FM, charging and MP3 voice quality problem on it. So I visit my mobile to Samsung authorize service Center on data 15-feb. They told me within 15 dayís they will repair my phone. They return my phone and told me that problem is solved. They have CHANGE PVC. But when I check my phone I got shock it is still as faulty. Nothing done on it. I ask them to repair it they start argument with me and say ok re-register complaint and come after 15 day.
I donít know if I m paying money why I not gating facility.

The details as Bellow.

MDR Providing very Pathetic Service.

Samsung India Authorize Service center.
MDR SERVICS INDIA PVT. LTD.
A-26, B-1 EXTENTION, MOHAN
Call Center: 30308282
Center in charge: Neeraj Gupta-9311711866
Manager:Rwandeep--9212408215


My Details:

Kishan Singh
E-96, Vinod Nagar.
Delhi -110092
MB:-9891122643

 

Solution of your complaintRepair my mobile with 5 day  
ActionI will register a complain to DELHI POLICE and also approach to Consumer Court  
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