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Complaint Details
Pending

Eureka Forbes

Posted byRAVI MEHROTRA 
Organization / Product Details
Organization Name
Eureka Forbes
Organization e-Mail 
Product/Service DescriptionAQUA CARE RO MODEL
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeCustomer Care 
Complaint Details

I have purchased this RO system on 15-April-2007 but till now I have not received the bill for the same inspite of repeated reminders from my end to the customer. Every time they promised but it was useless. I think that the local branch is saving on Service Tax and VAT that they have to pay by not providing the bill. I want to renew the AMC but on top of exhobitant charges of AMC, customer care is asking for executive visiting charges. I now regret buying this system because of the greediness shown here by the company.
 

Solution of your complaintProvide the Bill for the Product otherwise refund the service tax and VAT which has gone into their pocket for not providing the bil and provide the AMC with proper service. Also a written apology from Eureka Forbes would be  
ActionI am dependent on Consumer forum court to get it addressed properly. 
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