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GODREJ SERVICE CENTRE

Posted byANAND KHULLAR 
Organization / Product Details
Organization Name
GODREJ SERVICE CENTRE
Organization e-Mail 
Product/Service DescriptionGodrej 1.5 ton split air conditioners, GSC 19 G1 and GSC 18 FA WHM
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I HAD PURCHASED 2 GODREJ AIR CONDITIONERS FROM "M/s DIGITAL SHOPPE", MG ROAD, SECUNDERABAD.
THE VERY REASON I OPTED FOR GODREJ WAS THE CLAIM FROM GODREJ ABOUT THEIR EXCELLENT CUSTOMER AND AFTER SALES SERVICE. WHILE PURCHASING I WAS PROMISED 4 FREE SERVICES PER A/C IN THE FIRST YEAR, ONE SERVICE PER QUARTER AND THAT THE CONCERNED SERVICE EXECUTIVE WOULD CONTACT ME HIMSELF BEFORE EVERY FREE SERVICE FELL DUE.
TILL DATE THERE HAS BEEN NO CONTACT WITH ANY GODREJ EXECUTIVE AND MY A/Cs HAVE NOT BEEN SERVICED FROM DATE OF PURCHASE.
ON REGISTERING COMPLAINTS ON VARIOUS DATES WITH THE GODREJ SERVICE CENTRE AND OBTAINING CUSTOMER GRIEVANCE NUMBERS TOO, THERE HAS BEEN NO SERVICE YET!
MY INVESTMENT IN GODREJ A/Cs HAS ONLY LEFT ME WITH DEEP REGRETS.
THIS IS ENOUGH TO SATIATE MYSELF THAT INDIAN COMPANIES OF THIS SORT MAKE SURE TO LEAVE A BAD IMPACT ON THE GLOBAL IMPRESSION INDIAN COMPANIES HAVE TODAY.
MY BLUNDER OF CHOOSING GODREJ OVER ITS BETTER COMPETITORS LIKE LG, SAMSUNG N EVEN HYUNDAI, HAS LEFT ME HIGH AND DRY!!! 

Solution of your complaintTHE FULFILLMENT OF THE PROMISED SERVICES SO THAT MY A/Cs CAN WORK EFFICIENTLY,OR ELSE IF THE COMPANY CANNOT FULFILL ITS COMMITMENT, A REFUND OF MY MONEY SO THAT I CAN PURCHASE A BETTER PRODUCT! 
ActionAPPROACH THE CONSUMER FORUM, REGISTER A FORMAL COMPLAINT AGAINST GODREJ INDIA FOR DUPING THE CONSUMERS. 
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