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Complaint Details
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NOKIA

Posted byShowkat Javeed 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia N 81
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeManager At Nokia Care Centre 
Complaint Details

Hello,

I am mailiing regarding my cell phone N81 Jobsheet no:111433527/090225/69 under my name "Showkat". Phone was submitted for service on 25th Feb 09 with time for repair given as 20 days. After 20 days when I went to service center the phone was not repaired, nothing was done with the phone and I was asked to wait one more week. Even after waiting for one week phone was still not repaired. This is very poor customer service, it has been more than a month now and phone is still not repaired. Please let me know what is the status of my issue and when can I get my cell phone as I am expericening lots of trouble due to that.

Issue : No Display
Jobsheet no: 111433527/090225/69
Warranty : Yes
Warranty ref no: apainy157815728
Product code: 0558033
IMEI: 356994015714730
Date: 25/02/2009
Contact : +91 9971005129 | +91 9711335002 

Solution of your complaintThe resolution of my complaint is get my phone with the new display  
ActionI Will go to consumer court and will file a case agaiont the whole organation 
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