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Complaint Details
Pending

AIRTEL

Posted byCyrus Shroff 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionPrepaid service
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeNeeta 
Complaint Details

My airtel prepaid scheme has been changed without any request being made from my side. Because of which since a week i am being charged Re. 1 per SMS instead of Re. 0.30.

I have been complaining on a daily basis and it was escalated to the person above who assured resolution in 9 hours but even 48 hours post no change is made in my scheme.

Request help. 

Solution of your complaintChange me back to my original scheme any scheme for betterment is welcome but not which makes me pay more for the services. 
ActionFile a complain in the consumer protection court and migrate to another service provider 
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