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Hilton Enterprises, Kasturi Park, Navghar Road, Bhayander(E), Mumbai-401105

Posted byAnil Gupta 
Organization / Product Details
Organization Name
Hilton Enterprises, Kasturi Park, Navghar Road, Bhayander(E), Mumbai-401105
Organization e-Mailanil_barc@rediffmail.com 
Product/Service DescriptionMagic Bullet/ cross blade problem/ Invoice no.897
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I purchased a magic bullet mixer grinder from Hilton Enteprises in Bandra-Kurla complex (in IEC exhibition) dated 04/01/09. He had given one year warranty. During delivery time he showed grinder works only. After delivery one day we tried to make some juice but its leaking because gasket is not available in juicer (cross) blade. I phoned him and told about the problem in the month of January. He told me he will send a person that person changed the blade and your problem will short out. From that day onwards I am calling every alternate day for replacing the cross blade but every day he is telling tomorrow or today person will come. But nobody is coming for replacement. I am waiting everyday for that person in my home thinking every time he should not go back without replacement but nobody came. I got tired and fade up with his behavior. I think wo mujhe tall raha hai. Every day I am calling never he called back. Some time he told I am driving I will call you letter but he never call and not solving my problem also. Now what I can do? I harassed very much due to his behavior (he telling lie every time). I want this type of shop should not opened in IEC exhibition (company should be reputed in this type of exhibition).
His company name and address:
HILTON ENTERPRISES
S 1, Manisha Bhavan, Kasturi Park,
Navghar Road, Bhayander (E), Mumbai-401105
Phone no. 022-28176994,64404440,
Mob. No. 09223317222
 

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