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Complaint Details
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HP India Ltd / HP HOME PC SUPPORT

Posted byKishor Subhash Dabhade 
Organization / Product Details
Organization Name
HP India Ltd / HP HOME PC SUPPORT
Organization e-Mailpresariocustomer@redington.co.in;pcsupportpune@redington.co.in 
Product/Service DescriptionKeyboard details - HP P/N: 5188 8318 / S/N: PKX0830003466, HP Desktop PC Model SG3630IL - S/N: PKX0830003466, Prod. NC641AA#ACJ, S/N INA 8520CKQ
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintUsability 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeePraveen Kataria, HP HOME PC SUPPORT 
Complaint Details

Dear Sir / Madam,

I've purchased one Desktop PC Model SG3630IL from HP Distributor -
Bhakti Computer, Aurangabad, Maharashtra on 10th March 2009

I was on official trip since 11th March 2009 & came back two days to my home

In between this I could not really work on the PC

Two days back I came to know that Its keys Space /F /G /H /C /V /B /N are
not working

I had to press it forcefully during typing

When I contacted M/s Bhakti Computer, Concerned peoples asked me to contact
HP peoples

Pl note details of my system :

Model SG3630IL

Prod. NC641AA#ACJ

S/N INA 8520CKQ

Keyboard details

HP P/N: 5188 8318

S/N: PKX0830003466

I'm unable to work in the system

Thanks
With Love & Regards

D. Kishor
Executive - Business development

Cell + 91 9850 558754
Tel No. (Dir.) +91 0240 - 6454651

Telefax. +91 0240 - 2554045 / 46

E mail: sales@specialty-films.com; kishor@specialty-films.com

______________________________________________________
SPECIALTY POLYFILMS (India) PVT. LTD.
F-89, M.I.D.C. Area Waluj,
AURANGABAD - 431 136
Maharashtra,
I N D I A

www.specialty-films.com

 

Solution of your complaintReplacement of the keyboard which is under warrenty 
ActionI Shall think of sueing the concerned peoples 
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