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genuie infotech / skolsofware

Posted byImtiaz Dhafrani 
Organization / Product Details
Organization Name
genuie infotech / skolsofware
Organization e-Mailgenuineinfotech.com 
Product/Service Descriptionfees software
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeMr. Jolly 
Complaint Details

Hello
I had ordered for school fees software with genuine infotect bangalore. They quoted the price and gave me discount of 20% of the cost and charged Rs.5000/- for customization to which i agreed.
Now when I received the software the modification is not as per my requirement. I am corresponding reguraly but no body is responding and neither they are refunding the money.
please help me.
 

Solution of your complaintThe company will do the modification and send the software 
ActionI will be compled to go in consumer forum as I am working in Educational & Charitable Trust. My NGO will go for complaint. 
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