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Complaint Details
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ergo-pedic

Posted by
Organization / Product Details
Organization Name
ergo-pedic
Organization e-Mailinfo@ergo-pedic.com 
Product/Service Description3000 Series Memory Foam Mattress
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

This bed is definitely NOT as advertised. I have more back pains now then before. Talked to customer support but they claim that I have exceeded the trial period and will not be able to help me. I explained that we were on vacation the first three weeks after we received the bed, but it fell to deaf ears. Tried to talk to supervisor, but was given a ton of excuses. 

Solution of your complaintREPLACEMENT 
Action 
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