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Complaint Details
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PANKAJ DESAI

Posted byPANKAJ DESAI 
Organization / Product Details
Organization Name
PANKAJ DESAI
Organization e-Mailpankaj.desai@vodafone.com 
Product/Service DescriptionDVP3268/94
Warranty StatusUnder Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeephilips sense and simnplicity service center at CG Road nr CHoice Resturant 
Complaint Details

To Whom so ever it concerns,
This is the complain regarding DVD player of your "esteemed"company.
I have purchsed it before 4 months. because i had a good brand image of Philips in my mind. But i think i was wrong. After some time , i mean just after 3 months it got some technical problame. I have given it your service center before a month. At that time they commited that i will get it back within a day time.
Then they commited 2 days of time. No one picked up the phone for a week. I visited personally once again they comited 2 days , then 3 days then week and so on.........
Sir/Mam,
I am not a retired person and i dont have time to visit your "esteemed" service center, where no one even cares to pick up the phone.

I hope again i am not wasting my time by this E MAIL. 

Solution of your complaintIts a small fault which requires hardly an involvement of half n hour 
ActionVery simple thing today even a custumer from rural market knows where to go. 
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