I was in prepaid connection when i purchased my my Airtel No 9994894813. Later i changed my organization and there I changed my prepaid to postpaid (CUG)and at present the No is under my organization name Transafe Services Ltd.,. My Post paid connection is activated on 10th of February and my bill date is on 17th feb. I received bill for the amount of Rs 420. I paid my bill thr my HDFC BAnk cheque ( MY own account) for Rs 500 on 14th April 2009 (Cheque No 057899 , Trichy Road , Coimbatore) and it has been updated for my No on 16th March 2009 , the amount has been debited from my bank on 18th MArch. Later the amount was transferred to someother No ( One of my collegues No) which i came to know later with the reference of a mail received from my collegue with another name (Airtel employees Name). So Airtel has Transferred the transaction. For past 10 DAys I m asking Airtel officers to forward me the mail which they have received. REgarding this nearly I have spoke to 50 Customer CAre Executive and The NOdal Officer and the Applete Officer also. But still I didnt get the details. Each and every time i use to explain tis problem for the person whome i m speaking. I have sent lot of emails to firstname.lastname@example.org. But No use. I think airtel is a useless network. They r Idiots. Hope anyone will give me the solution for tis problem. I am thinking of to go to the consumer court and to ask Airtel to pay me 1 LAkh for my inconvenience. For past 10 days I was not able to look after my work. There are lots of aoutgoing barr also. Anyone help me to go to consumer court for the complaint.
Thanks & REgards,
Asst MAnager (DEsign & Engg)