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Complaint Details
Pending

AIRTEL

Posted byVIKRAM NAYAK 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMR. CHAMAN SHARMA , MR. RAJENDRA BAJAJ (SHIFT MANAGER), MR. ADITYA (FLOOR MANAGER) 
Complaint Details

SIR THE EXECUTIVE NAME CHAMAN CAME TO ME FOR THE COLLECTION OF BILL AND PROMISED ME THAT YOUR MOBILE WILL GET START BY 1.5 HOUR BUT NO RESPONCE HE HAS GIVEN THAN I CONTECTED HIM STILL HE GAVE ME TIME TILL 9 PM BUT NO OUTPUT WAS THERE THAN I CALLED IN CUSTOMER CARE THE AFTER A LOT EFFORT MR. RAJENDRA BAJAJ (SHIFT MANAGER) CAME ON LINE AND INSTED OF GIVING SOLUTION HE SAID HE CANT TRANSFER MY CALL TO HIS SENIORS AND NOR HE WILL CLOSE MY MOBILE AS I TOLD THAT I DONT WANT ANY FURTHER SERVICES FROM AIRTEL AND ALSO NOT READY TO LAUNCH COMPLAIN AGAINST HIS EXECUTIVES. THAN AFTER A LOT MANY EFFORTS I GOT CONNECTED TO MR. ADITYA (FLOOR MANAGER ) AND HE SAID HE WILL NOT GIVE ME THE NO. OF HIS SENIOR NOR HE WILL TRANSFER MY CALL AND INSULTED ME A LOT AND NOR HE WAS EVEN READY TO LAUNCH COMPLAIN AGAINST HIS EXECUTIVES. HE SAID I WILL NOT LAUNCH ANY COMPLIAN WHAT EVER U WANT TO DO U CAN DO.
SIR KINDLY DO THE NEEDFUL SO THAT THEY CAN RELAISE THAT WHAT A CUSTOMER IS. 

Solution of your complaintAPOLOGIZATION FROM COMPANY SIDE AND COMPANSATION AS I GOT A MENTAL HERRASMENT. 
ActionI WILL FILE A CASE AGAINST THE COMPANY. 
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