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Complaint Details
Pending

Mr Milind Bokil

Posted byMilind W Bokil 
Organization / Product Details
Organization Name
Mr Milind Bokil
Organization e-Mailmilindbokil@yahoo.co.in,mbokil9@hotmail.com 
Product/Service DescriptionSamsung Split AC
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

MY Samsung Split AC(1 ton) purchased from your showroom NEXT retail at Kalyan(W) is not working at all since last 6 months. After every complaint the engineer used to come & do something.But after few days it used to repeat the same problem.Samsung service center even took it for the repairs couple of times & kept it for 10-10 days but failed to repair it.
10 days back,I have been told from your kalyan showroom that I would get a replacement for the same which is approved by SAMSUNG & NEXT BUT till today I am with my faulty m/c & have not got any confirmed reply from any one.
Request you to do the replace ment with the new SAMSUNG AC imdtly. 

Solution of your complaintONLY REPLACEMENT..which is agreed by your technical team 
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