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Complaint Details

Accurate movers and packers Pvt Ltd

Posted byRajeev Jha 
Organization / Product Details
Organization Name
Accurate movers and packers Pvt Ltd
Product/Service DescriptionAccurate movers and packers Pvt Ltd, Relocation service, 5411
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeN S Tanwar 
Complaint Details

Accurate movers and Packers is worst. Pl do not use them ever. Anubhav Relocation Pvt ltd is their sister concern. I am too much distressed with Accurate Movers & Packers Pvt Ltd service. They gave me all wrong information and false commitments. Never fulfilled any of services criteria. I booked the whole carrier and paid for full carrier but what I can see that goods were loaded in different carrier and received in different carrier. This is breach of trust. Most of the materials received damaged. However they told in beginning that the cost is high since they will be paying for no entries, toll taxes and independent carrier but I can see that they violated everything. To make more profit they brought the goods in shared carrier and in Hyderabad changed the truck. Due to carrier change all my goods damaged. I confirmed with “Yamini travels” with whom they were supposed to send the material but last moment sent by shared carrier.

Moreover I reported missing of four articles in confirmation of unloading guys which they never reported back for latest status. What about the lost article?
To repair damaged materials in place of sending the carpenter they sent the same person Sikandar who was unloading the goods. Fixing of furniture is very bad since it was not done by professional carpenter.
Nothing heard for the Fridge, Almirah, crockery and other things.
They also charge extra in name of Insurance however they are not the govt approved assuring body. Insurance charge is .25% to .65% but they charge 3%. 

Solution of your complaintShould pay for the losses. and fix the problems immediately. 
ActionTake them to Insurance regulator and consumer forum.  
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