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Complaint Details
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school software

Posted byImtiaz dhafrani 
Organization / Product Details
Organization Name
school software
Organization e-Mailadmin@genuineinfotech.com 
Product/Service Descriptionfees collection software
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr.Jolly 
Complaint Details

I have asked Genuine Infotech Pvt. Ltd. for providing me fees collection software. They asked me to pay Rs.12000/- alongwith customization charges of Rs.5000/- I made 50% of the payment. Now when I am asking for making customization as per my requirement they have denied today and have said that they will refund only Rs.3000/- out of Rs.6000/-.
This is not fare on the part of the company.
please help me. 

Solution of your complaintThe compnay shall give me money back or shall do the modification. 
ActionI will go for legal formalities 
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