|Posted by||Sudhanshu Kumar Singh |
|Organization / Product Details|
|Organization e-Mail||sudhanshu_04@ rediffmail.com |
|Product/Service Description||Washing Machine Multie 6800 DLX / Combie 6800 DLX , No. 111207270111901873 Bill No. -13026 dated 06/01/2008|
|Warranty Status||Under Warranty.|
|Reason for Complaint|| |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||M/s Khurana Enterprises, Alwar, Rajasthan (Code B-1302) |
I purchased one Videocon Washing Machine consisting Modal Name – Multie 6800 DLX / Combie 6800 DLX , No. 111207270111901873 through your retailer
M/s Khurana Enterprises, Alwar, Rajasthan (Code B-1302) with Bill No. -13026 dated 06/01/2008. After eight months of the purchase, we observed the problem of leakage through its washing tub. I send two to three times this washing machine to your nearby service center for the same problems after that they changed the washing tub.
But now problem is not over. Again after one month, we are facing the same problem of leakage through its drier. Thus I am observing that it occurring again and again due to some manufacturing defect i.e. product is defective.
Therefore, I request you to kindly replace our washing machine with new one, so that problem is over.
From - Sudhanshu kumar singh
|Solution of your complaint||kindly replace our washing machine with new one, so that problem is over.