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Complaint Details

Portrait Homes-Townes at Noble west

Posted byHelen Norris 
Organization / Product Details
Organization Name
Portrait Homes-Townes at Noble west
Organization e-Mail 
Product/Service Descriptionpoor construction of new townehome / deception
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeemostly, Tina Pasquinelli  
Complaint Details

My townehome was built with extremely POOR and SLOPPY construction practices.
Problems are merely patched with a temporary fix or bandaged to appear corrected. Same issues resurface, until 1 year passes, and then NO assistance. Same pre-existing issues become responsibility of the homeowner. I have had major mistakes in original contruction decisions regarding options selected. I was even paid off in cash once by a salesman who has since been fired for fabricating sales contracts...but never prosecuted for jeopardy of negative publicity against Portrait. I was blatently lied to.
I have recently sent detailed letters to Builders Assoc., BBB, Chamber of Commerce, Indy Star, Legal Aid. I really need guidance and help. I wish Portrait would buy my home back from me. On a single salary, the price of $158,000 was a huge decision that Ive come to regret!!
Please e-mail your FAX number to me so that I can send a copy of the letter Ive just sent to parties listed above.
Im also taking photos and getting estimates from an independent contractor.
What exactly is the role of your organization?

Helen Norris 

Solution of your complaint(Major work in my home!!) My first and simplest choice would be for Portrait to purchase my home back from me, supplemented with a reasonable financial settlement, allowing my life to move on. I am under the care of a physician for extreme stress and anxiety and how it affects me physically and emotionally. 
ActionI need to be better informed on my options. I doubt I could find an attorney to work on contingency, and I cant afford the legal rates. I have too many financial obligations, my home being the largest, and a recent surgical procedure for severe depression. 
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