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Complaint Details
Pending

V.C.Garg

Posted byV.C.Garg 
Organization / Product Details
Organization Name
V.C.Garg
Organization e-MailGarg-Audit @ yahoo.com 
Product/Service DescriptionNokia 6300
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMr. Manjeet Singh,Nokia Care Chandigarh 
Complaint Details

I purchased Nokia 6300 from M/s. Happly Communication, Booth No. 46 Phase-I, Mohali vide receipt No.565 dated 24.12.08. The battert installed in the mobile set was not giving proper back up. I conacted Nokia Care Centre Sec.22, Chandigarh. The person who checked my set told me to talk to the official on the counter as the battery of the set had spoiled and needs to be changed. the person sitting on the counter asked me to contact Mr. Manjeet Singh at Mobile No. 9915572530. I talked to Mr. Manjeet Singh who told me to contact Mr. Bhupinder Singh. The said person was also not available at the care centre. and the person who was sitting on the counter was requested to give mobile No of Mr. Bhupinder Singh. Hoever Later on I got his mobile No. ie 9915641350. I contacted him but he told me that thiis battery thought it is within the gurantee period can not be replaced. However he offered sone discount in purchasing new battery. 

Solution of your complaintThe battery should be replaced immediately otherwise the people will lost faith in the Nokia . 
ActionI will request other my fellows to avoid purchasing sets of Nokia and can report the matter to the news paper/ consumer court. 
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