 | Pending |
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ORBITZ
| | Posted by | michael arnoldi | | Organization / Product Details | | Organization Name | | | Organization e-Mail | | | Product/Service Description | HOTEL reservation cancelled 1 hour later | | Warranty Status | Not Under Warranty. |
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| Complaint Details |
| Reason for Complaint | Price |
| Complaint Rating | 1(in a scale of 1 to 10) |
| Name of the Company Employee | credit card company |
| Complaint Details | i was charged a $25 cancellation fee after canceling the same day a hotel reservation for November. Cancelation was done by me when i found out that the hotel only had a 1 star rating
they state their policy: A standard US $25.00 cancellation fee per room will always apply.
so - DON T USE ORBITZ |
| Solution of your complaint | A full refund for both of my cancelations $50.00 total |
| Action | i let everyone know not to use ORBITZ |
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