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Complaint Details
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ORBITZ

Posted bymichael arnoldi 
Organization / Product Details
Organization Name
ORBITZ
Organization e-Mail 
Product/Service DescriptionHOTEL reservation cancelled 1 hour later
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintPrice 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeecredit card company 
Complaint Details

i was charged a $25 cancellation fee after canceling the same day a hotel reservation for November. Cancelation was done by me when i found out that the hotel only had a 1 star rating
they state their policy: A standard US $25.00 cancellation fee per room will always apply.

so - DON T USE ORBITZ 

Solution of your complaintA full refund for both of my cancelations $50.00 total 
Actioni let everyone know not to use ORBITZ 
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