|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||mitter sharma manager ro chandigarh |
My name is parmjit singh I purchase anew maruti swift vdi from J.c.motors Amritsar.After seven months my car some damage due to road accident and I repair my car from an authorized service center of maruti m/s HANSON AUTOMOBILES AMRITSAR. They repair my car and replace all damage parts and delivered the car in February I test drive and it is ok now.After one month my car engine stop running then I contact HANSON AUTOMOBILE to solve the problem but the problem was not solved by them and they forward to JC MOTORS they find out that an electric wiring is not working and need to be replace and they replace it without warranty the cost of wireing is rs.7800/-.then I forward my complaint to maruti udyog ltd and mr .MITTER SHARMA of regional office asked that the car is accidental so it is not under warranty . my question is if wiring is damaged when accident then why my car running ok about one and half month after accidental repair.
|Solution of your complaint||service under warranty |
|Action||consumer court |