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Complaint Details

ICICI Lombard

Posted bySudhanshu 
Organization / Product Details
Organization Name
ICICI Lombard
Product/Service DescriptionInsurance
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSadik 
Complaint Details

This is in reference to my Claim reference no . 271108830 ( Secure Minds ) which was made on 27th of November 2008 through ICICI Lombard against my loan for my house . In this it was clearly mentioned that if I loose my job I will get EMI waiver for three months . I lost my job from 17th November 2008 and I have requested to send me the claim forms so that my EMI can be taken care for next three months . I was told at that time that I will get the papers through courier with in 14 ( fourteen ) working days . Later on after about one week I was told that it will be sent through mail . But I got papers after 35 days . This is the way ICICI bank treats its customers . I am very sorry to say that this is very unprofessional . I have paid Rs. 38000.00 for this insurance .

When these guys have to sale the policy you give 10 calls a day but when it is sold they care a damn . This is ridiculous .

on 7th Jan 2009 I received the letter from the ICICI Lombard in which my claim was denied and the explanation given was that I have voluntarily resigned . In this regard I would like to tell that if you are asked to leave the job Resignation Letter is compulsory otherwise the company will not clear your dues . Still my claim was denied . I am not able to understand WHY . It clearly shows that ICICI is not at all interested to pay any claim and they just cheat customers . ICICI IS THE CHEATER . One more thing I think I should tell that if a person resigns from his side he joins a job with better salary but in my case I have joined at almost 50% less salary . .

What will ICICI call this . Resignation by will or by force .

I request everybody whoever is reading this , Please do not go to ICICI Lombard . If you want to clarify anything pls call me @ 09741352730 .

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