|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Ankur |
i purchased motorola handset A1200 by paying Rs. 9000 within 12 hours the phone started hanging up. after visiting motorola service centre on the second day i was told there was a software problem which was sorted out and the handset was given back. Within 3 hours the same problem of hanging up has started.
|Solution of your complaint||replacing the handset, or giving a refund in full and compensation for mental trauma. |
|Action||approaching the police, media, and the consumer court. |