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Complaint Details

Sangita Travels

Posted byMalathi Frederick 
Organization / Product Details
Organization Name
Sangita Travels
Product/Service DescriptionBus no. KA 20 D 6388
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

My husband and I bought two seats on an air conditioned bus of Sangeeta travels seat numbers 27 & 28 travelling from Chennai to Bangalore.Half way through the journey at Vaniambadi toll gate the bus stalled and the air conditioning failed and the conductor kept assuring the passengers that the defect would be rectified a little ahead of the journey but it was just a ploy to keep the passengers from complaining.Our seats also were defective as the locking system was not functioning and we had to travel all the way i.e. for seven hours with our seats reclining . the bus being an air conditioned one was sealed completely and the heat was oppressive and unbearable causing utmost discomfort.The company charged us Rs. 500 per ticket for the journey.I would like the company to repay us the cost of the air conditioning as well as for the discomfort caused to us .The registration number of the bus is KA-20 D 6399 The date of the journey was 28.04.09 at 1400 hrs.. The addresses are as follows:
7 Sudarshan Lodge Building
Opp .Kapali Theatre road
Near Sangam Theatre
Ph.:41241344, 9448522452, 9343796352

22Sriji Majestic Complex
Near omni Bus Stand
Koyambedu, Chennai

Ph:9884073455, 9884350511, 9843613956

My tel. no. is 09949502052 and my address is
Malathi Frederick
C/O Col. J Frederick
Artillery Centre, Golconda
Aandhra Pradesh 

Solution of your complainti would like the company to refund some money for the air conditioning failure and pay for all the discomfort caused to us. 
ActionSince I dont live in either Chennai or Bangalore I will not be able to take any action. 
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