|Reason for Complaint||Product Durability |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||many people attended sine 2&1/2 yaers |
careless attitude by service personnel at RNS motors yashwantpur Bangalore despite repeated complaints about abnormal sound near front wheel while driving on inclination or turning the vehicle since 2 years. During last visit i was told it is due problem with driving shaft which needs to be changed and it is not covered under extended warranty because once boot has been changed on the same side. I kept on telling same compliant to each and everyone who have been attending my vehicle since 2nd free service and it was brushed off as some mud in suspension nothing major.
Even i told about unusually smooth clutch action/play an year ago which was also neglected and i had to pay for changing the clutch assembly.
I am wonderting is it manufacturing defect? or deficient service from reputed maruti company and its chain of sales service outlets?
|Solution of your complaint||Gross neglect and deficient service/manufacuring defect inspite of notifying the problem at the earliest. the defect needs to be rectified free of cost and i need to be compensated for loosing my precious hours of work ( about 2 to 3 hours each time explaing and demonstratig the ptoblem) |