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Complaint Details

LG India Ltd

Posted byRamil Handa 
Organization / Product Details
Organization Name
LG India Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service Description42LG80FR
Warranty Status
Complaint Details
Reason for ComplaintOther 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr.Prabhjot, Bholi Bros 
Complaint Details

This in regard with the exhibition of LG Products held on 18-19 April 2009 at Kumar International, Amritsar. We booked an LCD model 42LG80FR priced at Rs.70,000 with a free LG home theatre by depositing Rs.500 with the customer name of my mother Mrs. Kiran Handa on 19nth April, 2009. LG Company Representative Mr.Prabhjot Singh (9855506288-till date we are unable to contact him) promised us that we will get the product within three days from their dealer BHOLI BROS, HALL BAZAR, Amritsar (Mob. 9216151896; 9216151893)

Subject to the above mentioned details. Since then we've been calling Bholi Bros and they have been cooking some excuse or the other. They are not making it clear that when are they going to process our order. Its sheer negligence on their part and I am sorry to say but your dealer has no etiquettes and courtesy to resolve or even listen to customer complaint. They also have kept the original copy of booking with themselves without providing us with a copy of the same. My father has called them numerous times and they keep giving different numbers for resolving our query.I am hereby, forwarding the copy of this problem to you and to , hoping that correct action will be taken.


Solution of your complaintApology from The dealer. and Spontaneous Delivery of the product. 
ActionI will make sure that I put my message across through different means ,be it consumer court or tv channels or online forums 
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