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Complaint Details
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AIRTEL

Posted byvikas pillai 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionmoney deduction and poor customer care service‏
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeRavidra  
Complaint Details

Sir/Madam,

My name is vikas and i am from Sehore(MP). I think i am the one of oldest user of airtel in India. i have landline phone which is also of airtel. infact we were disonnecting the airtel landline connection but your executives requested us to continue this landline and so we are.

I have a mobile number , which is provided by airtel landline scheme, number is 9993073984. I was facing a problem, that i was not able to speak to GPRS technical support executives. I raised this problem to 121 customer care on 12th april 2009 but no body has
solved or looked into this matter. Then, i again called 121 and spoke about this issue but instead of solving the problem they blocked my customer care calling facility . today i am not able to speak to 121 customer care also .

on 03/05/2009 i had 250 rs in my account but all this amount was deducted within a minute. i dont know why . i was not able to call to 121 so i made call from another numbers , and one of the superwiser told me that my amount will be refunded within 24 hrs but it never happened.

I dont know what to do , 121 customer care is not working and amount refund is also pending . I want to ask airtel that is this the way an old and relieble customer is treated.

There is a manager in indore customer care name- Ravidra who attended my call and after that i am not able to speak to 121 customer care executive.
Tell me what to do now, isn't this a illegal act that without informing your people deduct the amount not refunding the amount.?

i am expecting fast and effective action against those who are involved in this and also want resolution of this issues.
Please, i have faith in this company, so before i loose this faith and patience and move ahead to take some steps against my wish.

Thanks
Regards
Vikas Pillai
9993973984 

Solution of your complaintRefund the amount and take action against those airtel customer care executives. 
Action we have a group of 30 people and we are making our mind to take legal action againt company. 
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