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Complaint Details

Manish Tours N Travels

Posted byNaresh Kumar 
Organization / Product Details
Organization Name
Manish Tours N Travels
Product/Service DescriptionPNR No: BTM28042009083211
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeMr. Sathya, Manager, Manish Travels, BTM Layout 
Complaint Details

Recently, we booked a package trip for Wayanad with Manish Travels, Bangalore after seeing their brochure and the following are the take aways for the mistake we made:
1.) They sent the car 2 hours late (Plan was to send at 6am and the car arrived at 8am)
2.) Due to long weekend, we reached the destination at 6pm instead of 2pm (Had we started earlier as planned - There were fair chances of we reaching in time)
3.) They charged us for Kerala entrance tax (~500/-) and in reality they sent a private vehicle (Not taxi) with a white board instead of yellow board --- Good way of cheating the law of the land!!
4.) Accommodation was planned for a room with rent 2200/- per night and we were offerred a room with 1000/- per night and this room did not have any basic facilities!!
5.) They said the round trip would be 950+ kms and in reality it was less than 900 kms.

We made many calls to Manish Travels and unfortunately, they are not ready to speak.

==> We neither enjoyed the trip (nor) got value for the money we paid to this agency!!
==> We were cheated on various fronts - Charged more on mileage; charged for entry tax (Which was never paid); Charged more than double for the room and lastly could not spend planned amount of time in Wayanad. 

Solution of your complaintRefund of all additional charges charged 
ActionPlan to seek help from Consumer Court 
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