Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

AIRTEL

Posted byV Rajendraprasad Rao 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionCustomer support disconnects line when called for Wrongly deducted amount.
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeKawal - Supervisor 
Complaint Details

Hi,

I activated the GPRS on my Airtel number 98920 68129 on 5th May 2009 and as soon as I was connected to internet Rs.29.10 was deducted from my account leaving a balance of Rs. 37.83 at 11.23pm.

Again in next 5 mins the GPRS charge 25/- was deducted.

When called customer service on 121 from my phone.

Not one but two customer service agents (male) disconnected my call back to back

When called 3rd time the agent said will have to callback after 15 mins to get an answer as there was some f***ing upgrades was going on.

When asked for the supervisor, the call was transferred but was told to wait for 9 hours to get an answer to the disconnected call and wrong deductions.

These corporate gaints really s**ks.

The complaint number was given 559496400.

Still no concrete information as to what is the resolution.

Hoping for an answer.

Thanks and regards,

V Rajendraprasad Rao
Mobile: 9220930400
Malwani, Malad (W)
Mumbai - 400095.
INDIA is Great 

Solution of your complaintIf taken initiatives I m sure this will be resolved 
ActionI will write to TRAI and who ever takes care of such issues seriously. Ofcourse I will also write to Ombudsman Airtel. 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets