Tata Motors Ltd
|Posted by||JaYant Hari Kale. |
|Organization / Product Details|
|View all Complaints against this organization|
|Organization e-Mail|| |
|Product/Service Description||TATA INDICA DLS. MH 12 DM 3853 Chassis No. 600149HTZPC728 |
|Warranty Status||Do not know.|
|Reason for Complaint||Safety |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Pandit Automotive Pvt Ltd. Pune |
I Have purchased the car in August,2006 and got the all subsequent services done through Pandit Auto Pune / Bhosari and the service history is available with them.
Recently I got it serviced on 28/03/2009 from Pandit Auto Bhosari. I have also communicated to the follow up calls made to me about the service of the car, that I am not satisfied with the services as the car stops after 20 to 25 km running, may be excessive heat. and no quality checks have been performed while servicing.
On 26/04/2009 I was survived from a fetal mishap as on that day while driving the car it suddenly stopped admist the traffic and when we opened the bonet the lot of burnt smell was there and it catched the fire and damaged the entire electic wiring.
Subsequently it was observed that the starter has burnt and I repaired the same at my cost and vehicle was given to Pandit Auto. Now I was told the the wiring is to be replaced and total estimated cost will be Rs. 20000/- Today I cannot afford this expences. I am put to lot of inconvenience and not mobile and spending daily Rs.300/- for commuting to my office.It was least expected that the wiring would burnt after 25 km travel. Pl look into and let me know how you would like to help me. In todays situation the other manufacturers are offering 3 years warrentee and free service upto 100000 km. I feel I am duped by owning the TATA car as it is hardly two and half year old and only about 38000 kms running is there. Pl help me.
|Solution of your complaint||Free services should be provided by Pandit Auto without asking me to pay anything so that I would be partially compensated for the mental stress and finincial cricis. |
|Action||Take up the matter further with higher authorities. |