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Complaint Details
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Ezeego

Posted byVinay Thakur 
Organization / Product Details
Organization Name
Ezeego
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionAriline Ticketing
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Hi,I don't understand ezeego's polcies.They have fine and charges for their own faults too.
when i tried booking tickets.. i got debited into my account but the tickets were not confirmed. There was no withdrawl from my side but failure from Ezeego site to provide me with ticket. When i called up, customer care executive said you need to pay etc 200Rs as tax. Why wasnt it deducted when i as doing my trasaction that moment itself. And then i asked for refund.Now when i get funds, 100rs is deducted. Thanks very much for this. I now know how unproffesional this organisation can be. For what service this charges are cut. When i got no confirmed tiketing booking, and their was a failure from ezeego's site why the customers have to pay any charges.
I will make sure that never in my life i will book tickets through this site and advice the same to others..Thanks very much to organisations like Ezee Go.

Your Booking Reference No : EZR-2009-274064
Air Booking Reference No : EZR-2009-274064/A
The payment Reference no is : MICI9051183207
 

Solution of your complaintI need to know why random deductions are done when organisation- Ezeego is at fault 
ActionI am making aware other people abt this. And will do so and Ezeego should realise then. 
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