I am a software engineer working in PUNE. I have a some issue with air bookings which I did using YATRA.COM (Yatra Reference Number T6AQ2A)
I wanted to book tickets from Pune-Delhi & Delhi-Pune for 23-May-09 & 06-Jun-09 respectively.
I logged onto http://www.yatra.com In the "Select Departure City" dropdown box, I selected PUNE and pressed TAB (from keyboard) which took the cursor to "Select Arrival City" dropdown box wherein I selected DELHI. Then I pressed TAB (from keyboard) which took the cursor to DEPART (date) dropdown which caused a calender to pop-up wherein I selected 23-May-09. Then I pressed TAB (from keyboard) for RETURN (date) dropdown which caused a calender to pop-up wherein I selected 06-Jun-09. I subsequently went on to book the tickets.
Problem: Pressing TAB (from keyboard) from DEPART dropdown (after selecting 23-May-09 )for RETURN (date) dropdown (step 4 to step 5 above)the cursor infact did not goto the next (RETURN Dropdown) box but remains in the same dropdown box (Return). This resulted in selection of 06-Jun-09 as my Depart Date instead of the intended 23-May-09 and a hypothetical Return date of 09-Jun-09.
As the tickets were non-refundable and no changes were allowed I have lost Rs. 4055.52
Tickets booked for Rs. 14895 Refund Amount Rs.10839.48
Please advice if I stand any chance of getting a refund due to issue with website software (despite my mistake of NOT double cheking the dates before booking the tickets)
Regards Amit --------------------------- Amit Kumar Rana M :+91 99700 15289