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Complaint Details

Express and Movers - Gurgaon

Posted byAlex Varghese 
Organization / Product Details
Organization Name
Express and Movers - Gurgaon
Organization e-Mail 
Product/Service Description2141
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMr. Vinod & Mr. Ramesh Kumar 
Complaint Details

We have shifted our household things from Gurgaon to Ernakulam through Express and Movers company on 23/04/2009. They have collected our things from two different places.From the first place 4 items and the second place 48 items. When the time of delivery we received only 48 items on 08/05/2009. Missing items are from the first place. These items are 1 big bag (police uniform color), 1 Christmas tree (packed in a white long carton box), 1 small black color bag, and 1 cardboard box. Many times we inquired about these items. In the beginning they agreed to search and return. But now they are not responding to our call. We lost many personal belongings including all our cloths and valuable documents. Their cell Nos. are Mr. Vinod #09311408484 and Mr. Ramesh Kumar #09311345000 (Who is the one who collected our things from both places). In the beginning they have agrred to search and return our things, but later they started disconnecting our calls. 

Solution of your complaintWe strongly believe that our things are still lying in the garage of Gurgaon office. During our conversation with Ramesh we strongly felt that he knows where these missing items are. Through earnestly following Ramesh and Vinod we can solve this problem. 
ActionWe are working with a Christian organization and we do not have financial capacity to fight legally. We trust God to help us through people like you. Hope you will understand our emotional situation and help us to solve this issue. 
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