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Joan Clarke

Posted byJoan Clarke 
Organization / Product Details
Organization Name
Joan Clarke
Organization e-Mailhuskybear@shaw.ca 
Product/Service DescriptionI paid for a singing birthday card. Ref. May 091242278597287. Unfortunately a spelled a word in the receivers email address incorrectly. The CORRECT email address is: kurtz@simplexveritas.com. This card was for my uncle who is 85 today. Can you send with correct email address. Thank you.
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

As mentioned above. I incorrectly typed one word in my email address for the recipient. It was for a singing birthday card. REF. May 091242278597287. the CORRECT email address for recipient is: kurtz@simplexveritas.com
This card is for my uncle who turns 85 years of age today. I was surprized I had not heard from him and checked the email you forwarded to me saying the card was delivered. I am also surprized that I was not informed the card did not go did you not receive notificatiion of non-delivery? Would you please resend with the correct address and let me know that this has been done.
I appreciate your assistance in this matter. My email address is huskybear@shaw.ca 

Solution of your complaintI trust that you will resend the card for me today. Thank you. 
ActionI would be very disappointed. 
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