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Complaint Details

Maruti Udyog Ltd

Posted byVivek Kapoor 
Organization / Product Details
Organization Name
Maruti Udyog Ltd
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Organization e-Mail 
Product/Service DescriptionMaruti Zen LX-RJ-14-5C-8788, During the service Damaged the A/C Now not ready to rectify the problem from Jai Shri Ram AutoService Centre,Jaipur
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I have got my vehicle regularly serviced from your authorise service station from last 5 Years, In recent past I have took the major repair from him from accidental claim, after that I am not satisfied with his services as I have spent my time and money for getting my vehicle in ggod condition, till date they are not able to repair my AC, I have again left my at service centre in the end of April he has kept it for 1 week and not able to resolve the cooling problem of AC, after enquiring much he said this the problem because of Gas changed by company, I have lodged the complaint on call centre of Maruti also.(Pl.check). he said he has spoken with Maruti officials and will resolve the issue now. He asked me to bring the car on Thursday May-14, Now he is saying compressor of your AC has short, My question is when I have given the car that time ac was working the problem is of cooling, Now it is not working at all why.........  

Solution of your complaintService centre should take the responsibility to give the car atleast in the same condition ...change the compressor if is short because of there mistake.  
ActionWill go to consumer court. 
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