I was using fully automatic WM since 20 years. There after I purchase a new machine from music center Surat on 23/1/08, but it did not work satisfactorily and hence I started giving the complaint to your SURAT people how are looking after service . At last the above machine was returned during February 2009. As I was using the above machine since many years, I have decided to purchase the above machine having capacity of 7 to 8 KG. I am making inquiry before your SURAT staff as to when the WM of above capacity will be available it is a matter of great regret that nobody here in SURAT knows regarding the availability of the WM with above capacity.