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Living Media india Limited India Today Book Club

Posted byCA. Subhra Kanta Parhi 
Organization / Product Details
Organization Name
Living Media india Limited India Today Book Club
Organization e-Mailresponse@indiatodaybookclub.com 
Product/Service DescriptionBenetton watch & Sunglasses
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeI have marked my mail @ response@indiatodaybookclub.com 
Complaint Details

I did not expect such third class service from a reputed company like yourself. I have not received the watch and the sunglass was also received in damaged condition. The packing was intact and it implies that the mischief has been done at the time of packing and not in transit of consignment. Morevere, i had tried the no 011-40502424 at 1.51 and 1.59 pm. I was amde to wait 7 minutes on the First call and 3 minutes on the second call. Is this the standard of your customer care services? shame on your Company.
Membership No. ITBC0916536
Invoice No. ORA090036281MC
Dispatch No. 3229

 

Solution of your complaintI want refund of Rs.1498 paid by me and cost of telephone charges reimbursed within 7 days of receipt of mail .  
ActionThe complain will be forwarded to the consumer forum 
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