|Reason for Complaint||Features |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||customer care senior executive |
sms charged at Rs.1 instead of Rs.0.50 . I have registered a complaint and they gave reference no 190520092289 as which assured that it will be cleared within 24hrs. this is not the first time of asking time .I have complained for more than 6 times, and there is no proper solution has beengiven.
|Solution of your complaint||sms to be charged Rs.0.50 and credit the extra amount charged for each sms |
|Action||due to wastage of my time by speaking to the customer care executive and cheating the people by sending offers and not providing it any action can be taken |