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Complaint Details

society motors

Posted byDeep Kumar Agarwal 
Organization / Product Details
Organization Name
society motors
Organization e-Mail 
Product/Service DescriptionIndica car
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMr. Ratore 
Complaint Details

I, hereby, Deep Kumar Agarwal, having to much problem in getting servicing of my car,
as since 2004 am using your tata product, ( Indica Car ),

Following Problems related to servicing:-

1. Before purchasing product of your company, customer
has to think about the service related information, as in
Kanpur, servicing charges are very high related to other
company Product.

2. If a customer by chance purchases product of your
company then he has to face problem of making
his/her car service more than one time as in 1st time
they are not able to solve the problem ( Eg:- If a car is
due for service for the first time, then customer has to
send his car for another 3-4 times as in 1time company
can`t solve the problem).

3. As you know huge amount of bill is charged by
customer, then also customer has no problem, but
after paying huge amount of bill, our problem is not
solve, rather then solving that problem, a new problem is
face by us.

4. The Spare parts which get damage in our car, there rates
are very high, comparing from market and other
company products

5. In Kanpur, Society motors is not changing the oil of the
car as they are only charging the money for that.

6. For all these complain, I have complain with owner of
Society Motor, Mr Anuj Agnotri, he also didnt care.

7. Feedback forms which should be filled by customers
after servicing, are being filled by manger of the Society

Following Details of my Car are given:-

Name of Owner:- Mr Deep Kumar Agarwal
Car :- Indica DLX, Turbo.
Car No. :- UP 78 BL 0507
Car Colour :- Silver
Purchased on:- 14 Sep, 2007
Engine No:- ZPC6563
Chassis No:- ZPC8446

As I, have send my car for servicing atleast for 3 times for 3 days, ( dated 19-05-09 to 21-05-09 ),
til now am facing that problem additional new problem also, which has been created by Society Motors.

Information regarding Society Motors:-

Mr Anuj Agnotri Mb No:- 09235612687
Society Motors Ltd.
87/8, G.T. Road, ( Near Gunjan Talkies ), Kanpur
Ph No:- 0512-6450707, 6450708

Kindly do needful work ASAP.

Thanking you,

Yours` faithfully,

( Deep Kumar Agarwal )
24/7,Birhana Road,
Mb:- 09919996999 

Solution of your complaintThere should be a panelty against society motor, 
ActionI will sell my car, will give sugestion to public in kanpur, not to purchase tata car from kanpur dealer, as his price are very high and servicing of car is poor 
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