My experience with ICICI Bank is very bad. ICICI has deactivated my online demat account (AC No 8500801357) for some reason and I have talked to about 10 customer service but who have no idea why it was deactivated. I had a urgent need of money and needed to send rupees but my whole money is locked in modify allocation of my account but even after 6 days back with them to get my online account activated they haven�t still made my account active. Initially, they started saying it can be done on phone itself and I have been checking everyday to see if my account is activated. After about 06 days or so, someone told me that this cannot be done on phone and they have to do identity verification and asked me to send email to firstname.lastname@example.org and I did. They asked me to send some details about the account - like account number, ARN No., Bank Account No, Date of Birth etc. all. So I sent them e-mail with details and then for about 3 days there is no response. I had to call them again to talk about it and most of the guys I talked said they cannot do anything other thank noting down the problem.