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Complaint Details
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ICICIBANK Ltd.

Posted bySyed Aftab Ahmad 
Organization / Product Details
Organization Name
ICICIBANK Ltd.
Organization e-Mailhelpdesk@icicidirect.com 
Product/Service DescriptionAcount No.8500801357,Demat Account
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeCCO 
Complaint Details

My experience with ICICI Bank is very bad. ICICI has deactivated my online demat account (AC No 8500801357) for some reason and I have talked to about 10 customer service but who have no idea why it was deactivated. I had a urgent need of money and needed to send rupees but my whole money is locked in modify allocation of my account but even after 6 days back with them to get my online account activated they haven�t still made my account active. Initially, they started saying it can be done on phone itself and I have been checking everyday to see if my account is activated. After about 06 days or so, someone told me that this cannot be done on phone and they have to do identity verification and asked me to send email to helpdesk@icicibank.com and I did. They asked me to send some details about the account - like account number, ARN No., Bank Account No, Date of Birth etc. all. So I sent them e-mail with details and then for about 3 days there is no response. I had to call them again to talk about it and most of the guys I talked said they cannot do anything other thank noting down the problem. 

Solution of your complaintActivate the My account .Details are below Bank Ac No: 000701506402 DP Account No. 8500801357 ARN No. :0061009618 Response ID : 12605923 User ID: SYEDAFTA Request No. SR1022957336 Dated 10.06.2006 
ActionI will go the Court and RBI . 
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