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NOKIA

Posted bybhavesh virendra papaiyawala 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionNokia/E-51/249102411
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeektishna and mr. mayank patel 
Complaint Details

sir,

i purchased E-51 and N-73 music on 28/3/2009 from HOTSPOTS RETAILS LTD gl 15-16 ARJUN complex, shivranjani satelite, Ahmedabad -380015.
after 40 days , battary problem and sim insert problem in E-51. so i went on 23/5/09 at hot spot. mr. gaurang is there he said we are only seller we cant help you on this mater. you have to go direcly at nokia. so i asked to him give me in writing. after that he was ready for give me service and told me aggresivly its take 10 to 15 days.
after two days they telephoned me from nokiya care F-1-2 millenium plaza mansi tower, nr. HP petrol pump, vastrapur, ahmedabad. and said your phone is tempered by you. but its not true. sir i am aware from warrenty.
same day i talk to manager of nokia caremr. mayank patel, but he was not ready to talk with me without inspect mobile he sid mobile is tempred by you so i cant do any thing.
after that i went to hotspot i told manager mr. Umang that you try to repair my mobile then he ans me agressively yes and said in gujarati (tamarathi je thai te kari lejo) means apse jo ho sakata he vo karlo me ne mobile khola tha.  

Solution of your complainti requires to you take action on hot spot and nokiya care. and repaire my mobile in waranty 
Actionany leagal action 
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