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sifymall

Posted byhemaprasad.v 
Organization / Product Details
Organization Name
sifymall
Organization e-Mailcustomercare@sify.com 
Product/Service DescriptionGE CORDLESS PHONE, INV NO:000331763-m
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

hi guys,

i would like to share a bitter experience i am facing with sify mall for past 6 months(still ongoing)

i bought GE cordless phone for RS 3144 on 2nd of Jan 2006, from day one it started to cause problems, despite of delivering in 5 days they took roughly 3 weeks to delive the product, when asked for they said sorry no stock.

after a week the phone started to cause problems, tried to call the customerservice department, each time i use to call there were different options on the line, some times heavy disturbance. so finally at first week of april i managed to get hold of them they said they will pick it up for servicing, took 2 weeks now finally it took more than a month to return the item, to my surprise
they managed to send me a worn out hand set from the work shop, even this one was also not working. tried to call them and gave them lot of mails result after 4 weeks they made arrangments to pick the set up. when asked for a complete refund they said no we will not give you the money, basically asked me to f...off. now it is more than 2 weeks they didnt even replace the piece, what do they think i have to be wiht out a phone for 6 months, dreaming i will be getting a phone from sify(obviously not working)

guys please please never shop with this company, they are useless, the only answer u ge is sorry we have to contact another department, we send you the reply by email in 3 to 4 working days. by the way guys it is an ISO certified company!!!!!!!!!!!!!!!!!!!!!
 

Solution of your complainti need complete refund they need to pay for my telephone calls compensation for the amount of strees caused apology  
Actionemail as many people as i can approach as much media as i can consumer court  
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