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Complaint Details

Mandovi Motors,Bangalore

Posted byAnthony 
Organization / Product Details
Organization Name
Mandovi Motors,Bangalore
View all Complaints against this organization
Product/Service Descriptioncash memo no. CSI09000109
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating6(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details


This afternoon I called the Central Warehouse at Goruguntepalya since I wanted to buy a cover for my Maruti zen. I was put through to Mr. Govindiah who told me the cover was available and I could pick it up.

On reaching the Warehouse I met Mr. Govindiah and also told him that my car was the "Old" Zen and I need a cover for it. I was given a cover for whch I paid Rs. 899 vide cash memo no. CSI09000109. On reaching home I was shocked to discover that the cover did not fit. The reason I did not check at the time of purchase was because I have been a customer of Mandovi Motors right from 2005 when I purchased the car. I have also been servicing the car regulary at Mandovi and have had no problems so far.

The reason I purchased the cover was to protect my car from dust and rain as I am going abroad for the next two weeks. The wrong body cover had put me in a spot of bother. I request you to replace it as soon as possible.

Please get in touch with my spouse on 9742826135 or 25450782 for the replacement since I will away for the next two weeks.

Thanks & Regards,

Anthony Joseph Prakash
Deputy General Manager-Production,
Sartorius Stedim India,
#10 6th Main, 3rd Phase,
Peenya,KIADB Industrial Area,
Car No: KA-03,MD-7358 

Solution of your complaintReplace the cover immediately 
ActionI would stop going to Mandovi for any kind of service 
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