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Complaint Details
Pending

whirlpool

Posted bybhawna gupta 
Organization / Product Details
Organization Name
whirlpool
Organization e-Mailxxx@xxx.com 
Product/Service Descriptionice magic ff 350
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeMr.Anand ph.no.9210568356 
Complaint Details

there was a minor fault in my fridge .I lodged a complaint to the whirlpool customer care. My complaint number was DL0509033832.Next day a technician Mr.anand came and asked for the module to be changed.He changed the moduleand billed me the amount of Rs.2190.As my fridge was fully cool at that time and was full af ice I did not realise that it has stopped working.By 6:00 in the evening when I realised that the fridge has stopped working, I called the technician to rectify the problem.Next morning he came and again changed the module.Then also the fridge did'nt start working he further told me that the compressor is not working and another technitian will come to fix it.after this I have been calling the customer care twice or thice a day.I was given a naw complaint no. DL0509035025.Kindly see to my request. 

Solution of your complaintfix the problem 
Actionwill cross that brige when situation demands 
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