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Complaint Details


Posted byR.Praveen Kumar 
Organization / Product Details
Organization Name
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Organization e-Mail 
Product/Service DescriptionIcici Bank Credit Card
Warranty Status
Complaint Details
Reason for Complaint 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeMr Raju, Collection Manager Bommanahalli Branch 
Complaint Details

I hold Credit Card of ICICI Bank , gold card with No. 51765533547033024. The total outstanding as on 17th April 2009 was Rs 87,702.87. I Cleared Minimum Due amount of Rs 8,500/- on 03.05.09. Then I got a call from Mr Murthy the collection boy about payment to be made. I had informed him that minimum amount is alraedy paid. He told me if i can clear the entire amount there will be concession.

I told him to come down to my office to discuss on this. When he visited my office for discussion. He Called Mr Raju Manager Collection at Bommanahalli branch of Bangalore regarding full settlement. Mr Raju offered to give me concession if the entire amount can be cleared.

Accordingly on the balance amount of Rs 78,540/- Mr Raju requested to clear Rs 70,000/- and balance Rs 8,540 will be reversed in my account such that the outstanding is cleared. I issued a cheque for Rs 70,000/- on 12.05.09.

I recieved My new statement , wherein the reversal amount was appearing and as well as bank has charged me interest for the total amount due as on 17.04.09. This was very shocking to me. When I tried to contact Mr Raju, he was avoiding my calls till date.

I have enough evidence to take legal action on him. Now i request the concerned people to take action and get me the justice.


Solution of your complaintThe entire amount to be revresed and clear me of this outstanding 
ActionI have enough evidence on Mr Raju. If required will go legal 
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