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Complaint Details
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Midway Chevrolet

Posted byAndrew Tobian 
Organization / Product Details
Organization Name
Midway Chevrolet
Organization e-Mailjthomas@midwaychev.com 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeTrevor G. Holmes & Nick Kinssey 
Complaint Details

I purchased a Z71 Truck last night but it was not washed therfore the exterior appearance could not be inspected. I was to return for a wash at my convenience. 30 minutes later I called Nick Kinssey to advise him that the truck had a dent.

The following morning I noticed on the same side of the truck 3 dents altogether.

I went to Midway to cancel the sale due to the fact that they had not sold me a new truck.

They advised me to return at 7:30 p.m. to speak with the general manager John Thomas so that we could see what he could work out with me.

I demanded my old truck back and they refused and said it was already off property.

I called at 7:30 p.m., and spoke with Steve Burns and said they in order to speak with John I had to go thru trevor!

I called Nick Kinsey and he said John had stepped out and would return any minute. 

Solution of your complaintI beleive the price of the truck should be lowered at a price of a damaged or used truck, and that they should repair it. 
ActionCancel my contract, and return my of 2004 truck. 
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