i had placed an order on may 02 , 2009ref no 111630210 to deliver a bouquet of flowers on MAy 04, 2009 , amt of 542 was debited from my hdfc a/c on may 02, the same was not delivered on may 04 even after calling them and reminding them to do so . i then called on may 05 and requested them to cancel the request as they did not deliver on may 04 . i also told them that the amount has to be reversed back into my account . i spoke to dinesh on may 05 and he said that it would take 5 days to cancel and get the amount back into my account .. till today i am awaiting for the reversal . and everytime i call they say they will do in next 3 days .. now i am totally frustrated i am after this for a month ..
i need the money back , i have sent end no. of mails but no responses ,