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Indiatimes shopping

Posted byChristina kuber 
Organization / Product Details
Organization Name
Indiatimes shopping
Organization e-Mailshailesh.atl@indiatimes.com,operationhead@indiatimes.co.in 
Product/Service Descriptiononline shopping for a bouquet of flowers .
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeecustomer care of india times.com  
Complaint Details

i had placed an order on may 02 , 2009ref no 111630210 to deliver a bouquet of flowers on MAy 04, 2009 , amt of 542 was debited from my hdfc a/c on may 02, the same was not delivered on may 04 even after calling them and reminding them to do so . i then called on may 05 and requested them to cancel the request as they did not deliver on may 04 . i also told them that the amount has to be reversed back into my account . i spoke to dinesh on may 05 and he said that it would take 5 days to cancel and get the amount back into my account .. till today i am awaiting for the reversal . and everytime i call they say they will do in next 3 days .. now i am totally frustrated i am after this for a month ..
i need the money back , i have sent end no. of mails but no responses ,  

Solution of your complainti just need my money back with the interest for that one month . also to educate them...as they themself do not know any procedure as each one says something else only  
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