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Complaint Details


Posted bymanoj kumar 
Organization / Product Details
Organization Name
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Organization e-Mail 
Product/Service Descriptionairtel postpaid to prepaid with the same no in jodhpur(rajasthan)
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeemr gaurav, an airtel salesman at an airtel outlet in jodhpur(rajasthan) 
Complaint Details

i was a airtel postpaid connection holder for more than 18months before i wanted to switch over to postpaid connection as i was moving out of jodhpur for abt 5months,,,i paid all my outstanding bills till last date n on top of that the additional charges demanded for changeover from postpaid to prepaid....initially i was not provided with a sim of prepaid but when it was given its registeration failed...somehow after wasting 3 days that got activated but after 2 days there were few messages that ur documents need to be submitted at nearest airtel office. so i went to chennai office but they said its a prepaid no of rajasthan u have to contact them to resolve it..the customer care at chennai network also dint lodge my complaint...i called up mr gaurav at 30 different occasions fromy personal std to ratify the problem if any as i was out of town. but he has benn avoiding my calls n not done the status is that my sim resgistration has failed and i am not able to contact all my contacts of old no(09929639736)...i feel if nothing is done after this mail then i am going to sue the airtel company for all my losses in terms of time, mental peace n inconveneance.  

Solution of your complaintmy no should be activated at the earliest without any delay... 
Actionfile a case in the consumer court against the airtel company... 
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